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Job Vacancy for Vice President of Contact Center Operations at Optum in Makati, Metro Manila

Optum company logo
Published 7 months ago

Optum is currently seeking applicants for the position of Vice President of Contact Center Operations in the Makati area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Optum operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Optum
Position:Vice President of Contact Center Operations
City:Makati, Metro Manila
Province:Metro Manila
Education:Confidential
Salary:PHP 22.000 - PHP 40.000 per Month
Employment Type:Full-time

Job Description

We are seeking a dynamic Vice President of Contact Center Operations to lead our customer service team. The ideal candidate will have extensive experience in managing contact center operations, driving performance improvement, and enhancing customer satisfaction.

As a key member of our leadership team, you will develop strategic initiatives, oversee daily operations, and ensure adherence to quality standards. Strong analytical skills and a passion for customer service are essential for success in this role.

Other Job Benefits

  • Competitive overtime bonus
  • Valuable work experience
  • Supportive work environment

Requirements

  • Effective communication skills
  • Relevant work experience
  • Focus on teamwork
  • Adaptability to new work environments

Company Address

Province Metro Manila
City Makati
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Company Information

Optum

Optum, a leading health services organization, operates in the Philippines, providing innovative healthcare solutions and technology-driven services. With a focus on improving patient outcomes and enhancing healthcare efficiency, Optum leverages data analytics and advanced healthcare practices. The company collaborates with various healthcare providers and insurers, ensuring accessibility to comprehensive health services for Filipinos. Through its commitment to quality and excellence, Optum aims to transform the healthcare landscape in the Philippines, making it a trusted partner in the healthcare industry.