Job Vacancy for Service Desk Analyst at IT by Design in Taguig, Philippines
IT by Design is currently accepting applications for the position of Service Desk Analyst in the Taguig area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
IT by Design operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | IT by Design |
| Position: | Service Desk Analyst |
| City: | Taguig, Taguig |
| Province: | Taguig |
| Education: | Confidential |
| Salary: | PHP 25.000 - PHP 40.000 per Month |
| Employment Type: | Full-time |
Job Description
We are seeking a Service Desk Analyst to act as the primary point of contact for technical support. The role involves logging and resolving incidents, escalating complex issues appropriately, and guiding users through troubleshooting for software, hardware, and network concerns.
- Requirements: 1–2 years of IT support experience, strong verbal and written communication skills, familiarity with ticketing systems (e.g., ServiceNow), basic networking knowledge, and a customer-focused mindset.
- What we offer: shift-based schedules, structured training opportunities, and a collaborative team environment that promotes professional growth.
Other Job Benefits
- Professional networking opportunities
- Work-life balance
- Professional training
- Recognition and performance awards
- Skill development
- Collaborative work environment
- Valuable work experience
- Access to the latest technology
- Opportunities for promotion
- Opportunities to contribute to business growth
Requirements
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- Good Communication Skills
- No Criminal Record
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Taguig |
| City | Taguig |
| Google Map | Google Map |
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