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Job Vacancy for Process Excellence Analyst at MERALCO in Pasig, Metro Manila

MERALCO company logo
Published 8 months ago

MERALCO is thrilled to announce job openings for the position of Process Excellence Analyst in the Pasig area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At MERALCO, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with MERALCO.

Job Information

Company:MERALCO
Position:Process Excellence Analyst
City:Pasig, Metro Manila
Province:Metro Manila
Education:Confidential
Salary:PHP 17.000 - PHP 32.000 per Month
Employment Type:Full-time

Job Description

Location: Ortigas, Pasig City

Job Summary:

The role supports the implementation of Meralco’s Customer Process Excellence Assurance to achieve various goals in:

  • Developing and integrating quality assurance plans for customer service processes
  • Monitoring and enhancing quality assurance programs
  • Ensuring compliance with regulatory requirements
  • Supporting new programs, innovations, and digital transformation
  • Conducting studies and investigations on customer service transactions

Qualifications:

  • Bachelor’s degree in any field
  • Proficiency in Microsoft Excel, PowerPoint, Word
  • Strong verbal and written communication skills

Other Job Benefits

  • Regular skill enhancement
  • Access to the latest technology
  • Full support for further education

Requirements

  • Effective communication skills
  • Relevant work experience
  • Focus on teamwork
  • Adaptability to new work environments

Company Address

Province Metro Manila
City Pasig
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Company Information

MERALCO

The Manila Electric Company, commonly known as MERALCO, is the largest electric distribution utility in the Philippines. Founded in 1903, it serves millions of customers within Metro Manila and surrounding provinces. MERALCO is committed to delivering reliable and efficient electricity while promoting sustainability and customer satisfaction. The company continually innovates its services, enhancing its infrastructure and smart energy solutions to meet the growing demands of its consumers. With a focus on corporate social responsibility, MERALCO also invests in community development and environmental initiatives to support a greener future.