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Job Vacancy for L1 Helpdesk Support at Scalable OS in Makati, Metro Manila

Scalable OS company logo
Published 8 months ago

Scalable OS is currently seeking applicants for the position of L1 Helpdesk Support in the Makati area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Scalable OS operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Scalable OS
Position:L1 Helpdesk Support
City:Makati, Metro Manila
Province:Metro Manila
Education:Confidential
Employment Type:Full-time

Job Description

We are seeking a motivated L1 Helpdesk Support professional to join our team. This role involves providing first-level technical support to clients, troubleshooting issues, and ensuring customer satisfaction.

Key responsibilities include:

  • Answering support tickets via email and phone
  • Diagnosing and resolving hardware and software issues
  • Escalating complex problems to the L2 support team

The ideal candidate has excellent communication skills and a strong desire to assist others.

Other Job Benefits

  • Regular skill enhancement
  • Access to the latest technology
  • Full support for further education

Requirements

  • Effective communication skills
  • Relevant work experience
  • Focus on teamwork
  • Adaptability to new work environments

Company Address

Province Metro Manila
City Makati
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Company Information

Scalable OS

Scalable OS is a cutting-edge technology company based in the Philippines, dedicated to providing innovative solutions for businesses seeking to optimize their operations. With a focus on scalable software and cloud-based systems, the company empowers organizations to enhance efficiency and adapt to an ever-changing digital landscape. Leveraging local talent and global expertise, Scalable OS aims to drive growth and transform the tech industry in the region. Their commitment to excellence and customer satisfaction makes them a leader in the field.