Job Vacancy for L1 Helpdesk Support at Scalable OS in Makati, Metro Manila

Scalable OS is currently seeking applicants for the position of L1 Helpdesk Support in the Makati area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Scalable OS operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
Company: | Scalable OS |
Position: | L1 Helpdesk Support |
City: | Makati, Metro Manila |
Province: | Metro Manila |
Education: | Confidential |
Employment Type: | Full-time |
Job Description
We are seeking a motivated L1 Helpdesk Support professional to join our team. This role involves providing first-level technical support to clients, troubleshooting issues, and ensuring customer satisfaction.
Key responsibilities include:
- Answering support tickets via email and phone
- Diagnosing and resolving hardware and software issues
- Escalating complex problems to the L2 support team
The ideal candidate has excellent communication skills and a strong desire to assist others.
Other Job Benefits
- Regular skill enhancement
- Access to the latest technology
- Full support for further education
Requirements
- Effective communication skills
- Relevant work experience
- Focus on teamwork
- Adaptability to new work environments
Company Address
Province | Metro Manila |
City | Makati |
Google Map | Google Map |
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