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Job Vacancy for Helpdesk Associate at Support Services Group in Makati, Metro Manila

Support Services Group company logo
Published 7 months ago

Support Services Group is currently accepting applications for the position of Helpdesk Associate in the Makati area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Support Services Group operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Support Services Group
Position:Helpdesk Associate
City:Makati, Metro Manila
Province:Metro Manila
Education:Confidential
Salary:PHP 20.000 - PHP 26.000 per Month
Employment Type:Full-time

Job Description

Support Services Group is seeking a customer service-oriented Helpdesk Associate to deliver technical support efficiently and accurately. You will be on the front lines, resolving basic technical issues and supporting various areas.

Your responsibilities include first-level contact for customer issues, proper escalation of unresolved queries, and updating customer data. Strong communication skills and customer service orientation are essential. A BS degree in Information Technology or related fields is required.

Job Type: Full-time

Pay: Php20,00.00 – Php26,00.00 per month, including benefits like health insurance and opportunities for promotion.

Requirements

  • Ability to work in a team
  • Experience in similar projects
  • Time management skills
  • Deep understanding of the related industry

Company Address

Province Metro Manila
City Makati
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Company Information

Support Services Group

Support Services Group (SSG) is a leading provider of business support solutions based in the Philippines. Specializing in customer service, technical support, and back-office operations, SSG empowers companies to enhance their operational efficiency and customer satisfaction. With a dedicated team of skilled professionals and a commitment to excellence, SSG leverages innovative technologies to deliver tailored solutions that meet diverse client needs. Positioned as a trusted partner for various industries, SSG is pivotal in driving growth and success for businesses in the competitive global landscape.