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Job Vacancy for Director of Product Support at Genesys in Manila, Metro Manila

Genesys company logo
Published 2 months ago

Genesys is currently accepting applications for the position of Director of Product Support in the Manila area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Genesys operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Genesys
Position:Director of Product Support
City:Manila, Metro Manila
Province:Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Employment Type:Full-time

Job Description

We are looking for a highly skilled and committed Director of Product Support to guide our support team at Genesys in enhancing customer satisfaction and product reliability. This crucial role requires the development of strategies aimed at improving product performance and ensuring the prompt resolution of issues.

The ideal candidate will possess a robust background in product management and customer service, coupled with outstanding leadership capabilities. Key responsibilities include managing support operations, analyzing performance metrics, and collaborating closely with product development teams.

Join us in creating an exceptional customer experience!

Other Job Benefits

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Metro Manila
City Manila
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Company Information

Genesys

Genesys is a global leader in customer experience and contact center solutions, operating prominently in the Philippines. The company specializes in delivering innovative technology that enhances customer interactions across various channels. With a strong workforce in the country, Genesys provides services and support to clients across industries, ensuring seamless communication and enriched customer experiences. The Philippines’ strategic location and skilled talent pool make it an ideal hub for Genesys to operate, contributing to its mission of transforming customer engagement worldwide.