Job Vacancy for Customer Support Specialist at Marcura in Taguig, Philippines
Marcura is currently seeking applicants for the position of Customer Support Specialist in the Taguig area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Marcura operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Marcura |
| Position: | Customer Support Specialist |
| City: | Taguig, Taguig |
| Province: | Taguig |
| Education: | Confidential |
| Salary: | PHP 14.700 - PHP 45.000 per Month |
| Employment Type: | Full-time |
Job Description
We are seeking a Customer Support Specialist to deliver professional, timely assistance via email, chat, and phone. The role involves handling inquiries, diagnosing and resolving issues, maintaining accurate records, and ensuring high customer satisfaction.
Key responsibilities:
- Respond promptly to customer requests and escalate complex cases as needed.
- Document solutions and contribute to process improvements.
- Collaborate with teams to enhance service quality.
Requirements: minimum 1 year in customer support or a related field, fluency in English, familiarity with CRM tools, strong communication, problem-solving skills, empathy, and the ability to perform in a fast-paced environment. Training and growth opportunities are provided.
Other Job Benefits
- Access to the latest technology
- Recognition and performance awards
- Professional training
- Collaborative work environment
- Professional networking opportunities
- Skill development
- Work-life balance
- Valuable work experience
- Opportunities for promotion
- Opportunities to contribute to business growth
Requirements
- Basic Computer Skills
- Physically and Mentally Healthy
- No Criminal Record
- Able to Work in a Team
- Minimum Education of High School Diploma
- Good Communication Skills
- Minimum Age of 18 Years
- Able to Work Under Pressure
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Taguig |
| City | Taguig |
| Google Map | Google Map |
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