Job Vacancy for Customer Support Specialist 2 at Full Potential Solutions in Pasig, Metro Manila
Welcome to our job portal, where Full Potential Solutions is offering exciting employment opportunities for the position of Customer Support Specialist 2 in the Pasig area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Full Potential Solutions, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Full Potential Solutions. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Full Potential Solutions |
| Position: | Customer Support Specialist 2 |
| City: | Pasig, Metro Manila |
| Province: | Metro Manila |
| Education: | Confidential |
| Employment Type: | Full-time |
Job Description
We are seeking a Customer Support Specialist II to manage escalated inquiries, oversee ticket workflows, and deliver timely resolutions via email, chat, and phone. This role requires close collaboration with product and engineering teams to drive improvements in customer satisfaction and product experience.
Requirements:
- Minimum 2 years of customer support experience
- Excellent communication and problem-solving skills
- Familiarity with CRM platforms (Zendesk or similar)
- Ability to work rotational shifts and fluency in English
We offer professional growth, structured training, and a supportive team culture. Apply if you are customer-focused, detail-oriented, and committed to enhancing the user experience.
Other Job Benefits
- Opportunities for promotion
- Access to the latest technology
- Professional networking opportunities
- Valuable work experience
- Work-life balance
- Recognition and performance awards
- Professional training
- Collaborative work environment
- Skill development
- Opportunities to contribute to business growth
Requirements
- Experience in the Related Field (Preferred)
- Physically and Mentally Healthy
- Able to Work Under Pressure
- Good Communication Skills
- Minimum Education of High School Diploma
- No Criminal Record
- Minimum Age of 18 Years
- Able to Work in a Team
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Metro Manila |
| City | Pasig |
| Google Map | Google Map |
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