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Job Vacancy for Customer Success Associate at Bukas Finance Inc in Makati, Metro Manila

Bukas Finance Inc company logo
Published 6 months ago

Bukas Finance Inc is currently seeking applicants for the position of Customer Success Associate in the Makati area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Bukas Finance Inc operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Bukas Finance Inc
Position:Customer Success Associate
City:Makati, Metro Manila
Province:Metro Manila
Education:Confidential
Salary:PHP 16.000 - PHP 28.000 per Month
Employment Type:Full-time

Job Description

What You’ll Do:

  • Communicate daily with customers to resolve various concerns.
  • Collaborate with management, product, marketing, and operations to enhance products based on customer feedback.
  • Identify gaps in the customer journey and create policies with the Customer Success Team.
  • Develop scalable customer-centric programs providing exceptional support.

Qualifications:

  • Minimum 1 year experience in customer service or client-facing roles.
  • Proficiency in MS Excel/Google Sheets is a plus.
  • Ability to converse in Bisaya/Cebuano is a plus.

Benefits:

  • Flexible schedule and flextime.
  • Health insurance.

Expected Start Date: 12/01/2024

Requirements

  • Ability to adapt to new technology
  • Flexibility in dealing with changes
  • Leadership skills
  • Work experience in a global environment

Company Address

Province Metro Manila
City Makati
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Company Information

Bukas Finance Inc

Bukas Finance Inc is a leading financial technology company in the Philippines, dedicated to providing innovative and accessible financial solutions for students and their families. By offering flexible payment options and personal financing, Bukas aims to make quality education more attainable for everyone. With a user-friendly platform and a commitment to customer support, Bukas Finance Inc is revolutionizing how Filipinos manage their educational expenses, fostering a brighter future for the nation’s youth.