Job Vacancy for Customer Service Representative at Remote Employee BPO Philippines Inc. in San Fernando, Pampanga

Remote Employee BPO Philippines Inc. is thrilled to announce job openings for the position of Customer Service Representative in the San Fernando area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Remote Employee BPO Philippines Inc., we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Remote Employee BPO Philippines Inc..

Job Information

Company:	Remote Employee BPO Philippines Inc.
Position:	Customer Service Representative
City:	San Fernando, Pampanga
Province:	Pampanga
Education:	Confidential
Salary:	PHP 14.500 - PHP 30.000 per Month
Employment Type:	Full-time

Job Description

Remote Employee BPO has an outstanding opportunity for you

Role: Customer Service Representative

Compensation: Competitive Basic Salary

Bonus: 5,00 Perfect Attendance

Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, Night Differential, Free Meal, Free Uniform, Government Mandated Benefits, Company Events

Work Schedule: 10:00 pm to 7:00 am Philippine Time

Work Setup: Work-from-Office | San Fernando, Pampanga

Job Duties and Responsibilities:

• Handling customer inquiries and complaints
• Resolving service-related issues and concerns amicably
• Documenting and updating customer records based on interactions
• Inputting and coordinating data entry
• Preparing reports for management review and analysis upon request
• Providing administrative support to our clients and company business divisions
• Navigate through multiple platforms with speed and accuracy
• Other duties as assigned
• Explain the audit process to the policyholder clearly (training will be provided).
• Follow up with the policyholder as needed using MS Outlook.
• Handle an average of 60 cases a day.

Required Skills:

• Strong work ethic
• Knowledge of the Microsoft Suite (Outlook, Excel, Word, etc.)
• Effective time management and organizational skills
• Ability to multi-task and work in a fast-paced environment
• Excellent communication skills, both verbal and written
• Strong interpersonal and customer service skills

Desired Skills:

• Efficient and accurate typing skills
• Ability to interact with others professionally and with confidence
• Prior customer service experience a plus

**NOTE: ALL INTERESTED APPLICANTS MUST SUBMIT AN AUDIO RECORDING — AT LEAST 2-3 MIN INTRODUCING YOURSELF AND HIGHLIGHTING YOUR CUSTOMER SERVICE EXPERIENCE IN THE BPO SETUP, ALONG WITH YOUR UPDATED CV, TO OUR EMAIL ADDRESS.

Job Types: Full-time, Permanent

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• On-site parking
• Staff meals provided

Work Location: In person

Requirements

• Physically and Mentally Healthy
• Minimum Age of 18 Years
• Minimum Education of High School Diploma
• Able to Work Under Pressure
• Experience in the Related Field (Preferred)
• Able to Work in a Team
• Good Communication Skills
• No Criminal Record
• Willing to Be Placed in the Designated Work Location

Company Address

Province	Pampanga
City	San Fernando
Google Map	Google Map