Job Vacancy for Customer Service Quality Analyst at Optum in Makati, Metro Manila

Optum is currently accepting applications for the position of Customer Service Quality Analyst in the Makati area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Optum operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
Company: | Optum |
Position: | Customer Service Quality Analyst |
City: | Makati, Metro Manila |
Province: | Metro Manila |
Education: | Confidential |
Employment Type: | Full-time |
Job Description
We are seeking a detail-oriented Customer Service Quality Analyst to join our team. In this role, you will evaluate customer interactions, ensuring that our service meets the highest quality standards. You will analyze and report findings to help improve processes and enhance customer satisfaction.
The ideal candidate should have strong analytical skills, excellent communication abilities, and a keen eye for detail. If you are passionate about delivering exceptional customer service, we want to hear from you!
Other Job Benefits
- Regular skill enhancement
- Access to the latest technology
- Full support for further education
Requirements
- Interpersonal communication skills
- Ability to work under pressure
- Understanding of the latest technology
Company Address
Province | Metro Manila |
City | Makati |
Google Map | Google Map |
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