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Job Vacancy for Customer Engagement Officer at The Moment Group in Makati, Metro Manila

The Moment Group company logo
Published 1 day ago

The Moment Group is thrilled to announce job openings for the position of Customer Engagement Officer in the Makati area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At The Moment Group, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with The Moment Group.

Job Information

Company:The Moment Group
Position:Customer Engagement Officer
City:Makati, Metro Manila
Province:Metro Manila
Education:Confidential
Employment Type:Full-time

Job Description

We are seeking a Customer Engagement Officer to cultivate strong customer relationships, manage inquiries across multiple channels, and enhance satisfaction through timely, personalized support. The role involves monitoring feedback, coordinating cross-functional teams to resolve issues, and contributing to the development of engagement strategies.

Requirements:

  • 1–3 years of experience in customer service or community management
  • Excellent communication and problem-solving skills
  • Familiarity with CRM systems
  • Proactive mindset, empathy, and strong attention to detail

This position offers professional growth within a collaborative work environment.

Other Job Benefits

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Requirements

  • Minimum Age of 18 Years
  • Basic Computer Skills
  • Physically and Mentally Healthy
  • Experience in the Related Field (Preferred)
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Metro Manila
City Makati
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Company Information

The Moment Group

The Moment Group is a leading restaurant management and development company based in the Philippines. Established to create memorable dining experiences, the company is known for its innovative concepts and diverse offerings. With a portfolio that includes popular brands such as Manam, Kettle, and The Moment Group’s signature dining experiences, it aims to cater to various tastes and preferences. The Moment Group is committed to quality service and culinary excellence, making it a prominent player in the Philippine food and beverage industry.