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Job Vacancy for Contol4 Technical Support at Supportware Philippines in Manila, Philippines

Supportware Philippines company logo
Published 8 months ago

Company Supportware Philippines is offering job opportunities for the position of Contol4 Technical Support in the Manila area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Supportware Philippines operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Supportware Philippines
Position:Contol4 Technical Support
City:Manila, Manila
Province:Manila
Education:Confidential
Salary:PHP 22.000 - PHP 40.000 per Month
Employment Type:Full-time

Job Description

Responsibilities:

● Manage the complete customer and internal employee support life cycle.

● Provide administrative reception and L1 customer support via phone, email, and messaging.

● Train employees and maintain essential office hardware and productivity applications.

● Schedule customer engagements and internal training events.

● Manage social media posts and commentary.

Technical Requirements:

● Technically savvy with computers and home automation devices.

● Proficiency in Microsoft Office/365 and Gmail.

● Basic customer support knowledge within 60 days.

● Experience with CCTV, card access, and VoIP systems.

Job Type: Full-time

Other Job Benefits

  • On-site sports facilities
  • Employee wellness programs
  • Additional leave for certain achievements

Requirements

  • Relevant formal education
  • Work experience in the related field
  • Quick learning ability
  • Commitment to the task

Company Address

Province Manila
City Manila
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Company Information

Supportware Philippines

Supportware Philippines is a leading business process outsourcing (BPO) company that provides innovative solutions to enhance customer experiences. Located in the Philippines, it specializes in customer support, technical assistance, and digital marketing services. With a skilled workforce and a commitment to quality, Supportware aims to deliver tailored solutions that meet the diverse needs of its clients. The company’s emphasis on technology and continuous improvement positions it as a trusted partner in the competitive BPO landscape.