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Job Vacancy for Contact Centre Team Lead at Capgemini in Manila, Metro Manila

Capgemini company logo
Published 5 months ago

Company Capgemini is offering job opportunities for the position of Contact Centre Team Lead in the Manila area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Capgemini operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Capgemini
Position:Contact Centre Team Lead
City:Manila, Metro Manila
Province:Metro Manila
Education:Confidential
Employment Type:Full-time

Job Description

As a Contact Centre Team Lead at Capgemini, you will play a pivotal role in shaping client visions by ensuring their requirements are comprehensively understood and addressed. Your responsibilities will include facilitating meetings and workshops to gather and document essential business requirements, tapping into your expertise in the domain.

In this role, you will also create process and data models for both the current and future states, aiding in the development of targeted processes and business solutions. This position demands strong analytical skills and effective communication with stakeholders to ensure the smooth execution of tasks.

Other Job Benefits

  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Professional training
  • Work-life balance
  • Professional networking opportunities
  • Valuable work experience
  • Access to the latest technology
  • Recognition and performance awards
  • Opportunities to contribute to business growth

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Metro Manila
City Manila
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Company Information

Capgemini

Capgemini is a global leader in consulting, technology services, and digital transformation, with a significant presence in the Philippines. The company offers a wide range of services including application development, cloud solutions, and enterprise management to enhance business performance. With a strong commitment to innovation and sustainability, Capgemini leverages local talent to deliver exceptional solutions to clients across various industries. It fosters a collaborative work environment, empowering employees to thrive while driving technological advancement in the region.