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Job Vacancy for Contact Center – Customer Service Representative (Voice) at BDO Unibank in San Juan, Metro Manila

BDO Unibank company logo
Published 8 months ago

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Company BDO Unibank is offering job opportunities for the position of Contact Center - Customer Service Representative (Voice) in the San Juan area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

BDO Unibank operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:BDO Unibank
Position:Contact Center - Customer Service Representative (Voice)
City:San Juan, Metro Manila
Province:Metro Manila
Education:Confidential
Salary:PHP 25.000 per Month
Employment Type:Full-time

Job Description

Join the Contact Center at BDO Unibank, where we manage customer interactions through various channels, providing 24/7 quality service.

As a Customer Service Officer (Voice), you will ensure excellent service to customers, handling inquiries via phone with efficiency and care.

Responsibilities:

  • Escalate issues to supervisors for timely resolution.
  • Submit reports regarding inquiries and requests.
  • Comply with company policies to meet quality standards.

Qualifications:

  • Bachelor’s Degree holder.
  • Contact Center experience preferred; banking experience is a plus.
  • Fresh graduates are welcome to apply.

Job Type: Full-time. Pay: From Php25,00.00/month.

Other Job Benefits

  • Balance between work and personal time
  • Performance-based bonuses
  • Opportunities for promotion within the company

Requirements

  • Ability to work independently
  • High creativity and initiative
  • Attention to detail
  • Good presentation skills

Company Address

Province Metro Manila
City San Juan
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Company Information

BDO Unibank

BDO Unibank, Inc., headquartered in Makati City, Philippines, is one of the largest banks in the country. Established in 1968, it provides a wide range of banking services, including personal and corporate banking, wealth management, and investment services. With a robust network of branches and ATMs nationwide, BDO is known for its commitment to customer service and innovative financial solutions. The bank aims to empower individuals and businesses, contributing to the growth of the Philippine economy while maintaining strong financial performance.