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Job Vacancy for Customer Support Representative at Open Text Corporation in Makati, Metro Manila

Open Text Corporation company logo
Published 8 months ago

Open Text Corporation is currently seeking applicants for the position of Customer Support Representative in the Makati area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Open Text Corporation operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Open Text Corporation
Position:Customer Support Representative
City:Makati, Metro Manila
Province:Metro Manila
Education:Confidential
Employment Type:Full-time

Job Description

We are seeking a motivated and friendly Customer Support Representative to join our team. In this role, you will be responsible for assisting customers with inquiries, resolving issues, and providing exceptional service.

Key responsibilities include:

  • Answering customer calls and emails promptly.
  • Troubleshooting and resolving customer issues.
  • Providing product information and support.

Ideal candidates will have excellent communication skills and a passion for customer satisfaction.

Other Job Benefits

  • Self-development opportunities
  • Initial training support
  • Additional incentives for overtime

Requirements

  • Ability to work independently
  • High creativity and initiative
  • Attention to detail
  • Good presentation skills

Company Address

Province Metro Manila
City Makati
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Company Information

Open Text Corporation

Open Text Corporation is a leading provider of Enterprise Information Management (EIM) solutions, with a significant presence in the Philippines. The company focuses on helping organizations manage, secure, and leverage their information assets effectively. With a commitment to innovation and customer success, Open Text offers a range of products and services that enhance productivity and streamline business processes. Their local operations contribute to the growth of the digital economy in the Philippines, fostering collaboration and driving transformation across various industries.