ph.creditdm.com

Job Vacancy for Quality Assurance Analyst at Probe CX in Makati, Metro Manila

Probe CX company logo
Published 1 month ago

Probe CX is thrilled to announce job openings for the position of Quality Assurance Analyst in the Makati area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Probe CX, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Probe CX.

Job Information

Company:Probe CX
Position:Quality Assurance Analyst
City:Makati, Metro Manila
Province:Metro Manila
Education:Confidential
Employment Type:Full-time

Job Description

Probe CX is on the lookout for a dedicated Quality Assurance Analyst (QA) to uphold the quality of our processes, services, and customer interactions. The QA’s primary function is to identify areas for improvement through meticulous quality checks, thereby enhancing banking services, minimizing risks, and ensuring compliance with regulatory standards. Key responsibilities include elevating customer satisfaction and fostering a culture of continuous improvement.

Applicants should possess a minimum of 1 year of experience in customer support via phone, email, and live chat, preferably within the banking sector. Ideal candidates will demonstrate strong problem-solving abilities, excellent verbal and written communication skills, and a keen attention to detail. Proficiency in MS and Google Suite applications is essential.

Other Job Benefits

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Metro Manila
City Makati
Google Map Google Map

Apply for this Job

Make sure to complete the application form and wait for HR to call you for an interview before visiting the company directly.

Applying for a job is free of charge.

We hope you find your desired job.

If you encounter a suspicious job post, please report it to us.

Company Information

Probe CX

Probe CX is a leading customer experience management company based in the Philippines. Specializing in delivering innovative solutions, Probe CX enhances customer engagement and support through advanced technology and skilled personnel. With a focus on creating seamless experiences, they partner with diverse industries to drive growth and satisfaction. Their commitment to excellence and adaptability positions Probe CX as a key player in the evolving landscape of customer service and interaction, making them an ideal choice for businesses seeking to elevate their customer experience strategies.