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Job Vacancy for Complaints Team Manager at Remitly in Mandaluyong, Metro Manila

Remitly company icon
Published 1 month ago

Remitly is currently accepting applications for the position of Complaints Team Manager in the Mandaluyong area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Remitly operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Remitly
Position:Complaints Team Manager
City:Mandaluyong, Metro Manila
Province:Metro Manila
Education:Confidential
Employment Type:Full-time

Job Description

We are looking for a skilled Complaints Team Manager to spearhead our dedicated team in efficiently addressing customer complaints. The ideal candidate will possess strong leadership qualities, display empathy, and exhibit excellent problem-solving skills.

Your key responsibilities will include overseeing the complaint resolution process, ensuring customer satisfaction, and developing strategies to enhance service quality. Additionally, you will train team members and establish performance metrics to measure success.

If you have a passion for customer service and a proven history in complaint management, we encourage you to apply for this rewarding opportunity to contribute meaningfully to our organization.

Other Job Benefits

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Metro Manila
City Mandaluyong
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Company Information

Remitly