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Job Vacancy for Service Desk L1 Technical Support Representative at FIS Global in Manila, Metro Manila

FIS Global company logo
Published 2 months ago

Welcome to our job portal, where FIS Global is offering exciting employment opportunities for the position of Service Desk L1 Technical Support Representative in the Manila area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with FIS Global, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with FIS Global. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:FIS Global
Position:Service Desk L1 Technical Support Representative
City:Manila, Metro Manila
Province:Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Employment Type:Full-time

Job Description

We are looking for a committed Service Desk L1 Technical Support Representative to become part of our expanding team. This position serves as the first point of contact for users facing technical challenges.

Your role will involve assisting customers through phone, email, and chat while troubleshooting both hardware and software issues. You will be responsible for providing timely solutions to ensure an exceptional user experience.

The ideal candidate will have strong communication skills, a solid understanding of IT fundamentals, and a customer-focused approach. Previous experience in technical support is advantageous.

Other Job Benefits

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Metro Manila
City Manila
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Company Information

FIS Global

FIS Global is a leading provider of technology solutions for the financial services sector, operating in the Philippines. The company focuses on delivering innovative software, services, and outsourcing solutions to banks, investment firms, and insurance companies. With a strong commitment to excellence, FIS Global enhances the efficiency and competitiveness of its clients in the rapidly evolving financial landscape. The Philippines serves as a strategic hub for FIS, leveraging local talent and expertise to support its global operations while fostering growth within the region’s digital economy.