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Job Vacancy for Service Desk Team Lead at Capgemini in Manila, Metro Manila

Capgemini company logo
Published 2 months ago

Capgemini is thrilled to announce job openings for the position of Service Desk Team Lead in the Manila area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Capgemini, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Capgemini.

Job Information

Company:Capgemini
Position:Service Desk Team Lead
City:Manila, Metro Manila
Province:Metro Manila
Education:Confidential
Employment Type:Full-time

Job Description

Capgemini is looking for a skilled and dynamic Service Desk Team Lead to manage our customer support operations. The ideal candidate will possess exceptional leadership abilities, guiding and mentoring a team of service desk agents to ensure optimal customer satisfaction.

Your role will encompass monitoring team performance, addressing escalated issues, and enforcing best practices within the department. If you are passionate about technology and customer service, and have a proven history in a service desk setting, we encourage you to apply!

Other Job Benefits

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Metro Manila
City Manila
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Company Information

Capgemini

Capgemini is a global leader in consulting, technology services, and digital transformation, with a significant presence in the Philippines. The company offers a wide range of services including application development, cloud solutions, and enterprise management to enhance business performance. With a strong commitment to innovation and sustainability, Capgemini leverages local talent to deliver exceptional solutions to clients across various industries. It fosters a collaborative work environment, empowering employees to thrive while driving technological advancement in the region.