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Job Vacancy for Customer Service Intermediate Analyst at Citi in Taguig, Philippines

Citi company logo
Published 4 months ago

Citi is currently seeking applicants for the position of Customer Service Intermediate Analyst in the Taguig area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Citi operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Citi
Position:Customer Service Intermediate Analyst
City:Taguig, Taguig
Province:Taguig
Education:Confidential
Employment Type:Full-time

Job Description

We are looking for a motivated Customer Service Intermediate Analyst to become a vital part of our dynamic team. The successful candidate will analyze customer service processes, identify trends, and provide actionable recommendations to enhance customer satisfaction.

Key responsibilities include monitoring performance metrics, generating insightful reports, and collaborating with various departments to efficiently resolve customer issues. Ideal candidates will demonstrate strong analytical abilities and a genuine passion for exceptional customer service.

This role demands outstanding communication skills and the capability to thrive in a fast-paced environment. If you are proactive, detail-oriented, and enthusiastic about contributing to our company’s success, we invite you to apply.

Other Job Benefits

  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Professional training
  • Work-life balance
  • Professional networking opportunities
  • Valuable work experience
  • Access to the latest technology
  • Recognition and performance awards
  • Opportunities to contribute to business growth

Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Taguig
City Taguig
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Company Information

Citi

Citi, a leading global financial services company, has been operating in the Philippines for several decades. It offers a wide range of financial products and services, including retail banking, investment banking, and wealth management. With a strong commitment to innovation and customer service, Citi serves both individual and corporate clients across the archipelago. Their robust digital banking platforms reflect their dedication to enhancing customer experience, while their focus on sustainability demonstrates their commitment to the communities they serve.