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Job Vacancy for IT Service Desk Agent at Probe CX in Quezon City, Philippines

Probe CX company logo
Published 4 months ago

Probe CX is currently accepting applications for the position of IT Service Desk Agent in the Quezon City area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Probe CX operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Probe CX
Position:IT Service Desk Agent
City:Quezon City, Quezon City
Province:Quezon City
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Employment Type:Full-time

Job Description

We are on the lookout for a motivated and skilled IT Service Desk Agent to become a vital member of our dynamic team. The successful candidate will be responsible for delivering first-level IT support to our users, ensuring that technical issues are addressed efficiently and effectively.

The key responsibilities of this role include responding to user inquiries, troubleshooting hardware and software issues, and escalating more complex problems to senior technicians as necessary. Strong communication skills and a customer-oriented approach are crucial for success in this position.

Applicants should possess a background in IT support and a solid understanding of common operating systems and applications. Relevant certifications will be considered an advantage.

Other Job Benefits

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Quezon City
City Quezon City
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Company Information

Probe CX

Probe CX is a leading customer experience management company based in the Philippines. Specializing in delivering innovative solutions, Probe CX enhances customer engagement and support through advanced technology and skilled personnel. With a focus on creating seamless experiences, they partner with diverse industries to drive growth and satisfaction. Their commitment to excellence and adaptability positions Probe CX as a key player in the evolving landscape of customer service and interaction, making them an ideal choice for businesses seeking to elevate their customer experience strategies.