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Job Vacancy for Technical Support Representative I at FIS Global in Manila, Metro Manila

FIS Global company logo
Published 4 months ago

FIS Global is currently seeking applicants for the position of Technical Support Representative I in the Manila area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

FIS Global operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:FIS Global
Position:Technical Support Representative I
City:Manila, Metro Manila
Province:Metro Manila
Education:Confidential
Salary:PHP 14.100 - PHP 43.000 per Month
Employment Type:Full-time

Job Description

We are looking for a dedicated and skilled Technical Support Representative I to become an integral part of our vibrant team. In this vital role, you will tackle technical challenges and deliver outstanding customer service to our clients.

Your key responsibilities will include diagnosing software and hardware issues, providing customer assistance through phone, email, and chat, and meticulously documenting all support interactions.

The ideal candidate should possess excellent communication skills, be technologically adept, and have a genuine enthusiasm for helping others. Previous experience in IT support is a valuable asset.

Other Job Benefits

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Metro Manila
City Manila
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Company Information

FIS Global

FIS Global is a leading provider of technology solutions for the financial services sector, operating in the Philippines. The company focuses on delivering innovative software, services, and outsourcing solutions to banks, investment firms, and insurance companies. With a strong commitment to excellence, FIS Global enhances the efficiency and competitiveness of its clients in the rapidly evolving financial landscape. The Philippines serves as a strategic hub for FIS, leveraging local talent and expertise to support its global operations while fostering growth within the region’s digital economy.