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Job Vacancy for Service Desk Operations Manager at Capgemini in Manila, Philippines

Capgemini company logo
Published 6 months ago

Welcome to our job portal, where Capgemini is offering exciting employment opportunities for the position of Service Desk Operations Manager in the Manila area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Capgemini, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Capgemini. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Capgemini
Position:Service Desk Operations Manager
City:Manila, Manila
Province:Manila
Education:Confidential
Employment Type:Full-time

Job Description

We are looking for a proficient and seasoned Service Desk Operations Manager to lead our service desk team. The successful candidate will oversee daily operations, ensuring prompt resolution of service requests while upholding high levels of customer satisfaction.

The key responsibilities include managing team performance, implementing process enhancements, and collaborating with various departments to improve service delivery. This role requires strong leadership abilities, exceptional communication skills, and a solid grasp of IT service management frameworks.

If you are dedicated to providing outstanding service and promoting a collaborative team culture, we encourage you to apply.

Other Job Benefits

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Manila
City Manila
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Company Information

Capgemini

Capgemini is a global leader in consulting, technology services, and digital transformation, with a significant presence in the Philippines. The company offers a wide range of services including application development, cloud solutions, and enterprise management to enhance business performance. With a strong commitment to innovation and sustainability, Capgemini leverages local talent to deliver exceptional solutions to clients across various industries. It fosters a collaborative work environment, empowering employees to thrive while driving technological advancement in the region.