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Job Vacancy for BPO Quality Specialist at PartnerHero in National Capital Region, Metro Manila

PartnerHero company logo
Published 4 weeks ago

PartnerHero is currently accepting applications for the position of BPO Quality Specialist in the National Capital Region area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

PartnerHero operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:PartnerHero
Position:BPO Quality Specialist
City:National Capital Region, Metro Manila
Province:Metro Manila
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Employment Type:Full-time

Job Description

We are looking for a dedicated BPO Quality Specialist to join our team. The successful candidate will be responsible for monitoring interactions between customer service representatives and clients to ensure the highest level of service quality.

The BPO Quality Specialist will evaluate calls, offer constructive feedback, and create training programs aimed at enhancing team performance. This role demands strong analytical capabilities, meticulous attention to detail, and a genuine passion for improving customer satisfaction.

If you seek a vibrant work environment where your contributions can make a significant impact, we encourage you to apply!

Other Job Benefits

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Metro Manila
City National Capital Region
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Company Information

PartnerHero

PartnerHero is a leading outsourcing company located in the Philippines, specializing in customer support, sales, and operational services. With a mission to empower businesses through flexible and scalable solutions, PartnerHero delivers top-notch talent and innovative technologies to enhance customer experiences. Their diverse team is dedicated to building strong partnerships with clients, ensuring high-quality service tailored to meet unique business needs. Experience the difference with PartnerHero, where your success is their mission.